Tips for NEW users
Whilst we still accept most file types we encourage customers to send PDF files if at all possible. PDF files have far greater stability than raw design files and do not generally create font problems or layout issues which often occur with some office based applications. When making a PDF file always select ‘High Quality Print’ options or PDFX1:A format.
We appreciate that not all customers are able to make PDF files so we will advise on the suitability of your file for print purposes when we have received it.
If you need to send files with multiple components (InDesign / Quark / Illustrator for example) or a number of small files (JPEGS or DXG/DXF drawings) we suggest that you use Winzip or Stuffit applications and upload these rather than the individual files.
We recommend that images within files are sent at 300dpi to a minimum of a quarter finished size and in proportion / scale. For example an A4 image at 300dpi will enlarge to a poster print at A0.
All artwork should be sent one up. If we produce booklets, business cards, post cards or flyers we have software that imposes the file for speed, efficiency and cost saving. With booklets always supply PDF files in sequential page order with bleed on all edges.
When possible, include ‘bleed’ on your artwork to a minimum of 3mm and try to keep text and logo’s at least 5mm from the finished edge of the artwork (this is known as ‘quiet border’). In our experience this always produces a better finished article.
Files for photo printing and canvas printing should be sent at the highest quality you can create to achieve the best quality print. A good current 10MP camera using the highest quality setting will produce a JPEG file approximately 3.6MB in size and around 914 x 1300mm at 72dpi. This is largest size that we would recommend printing a file of this type.
If you are in any doubt about the files you have, please call your local office or use the CONTACT FORM to send us your enquiry.